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Da Letto Home Shipping Policy

At Da Letto Home, we are dedicated to ensuring that your premium home textiles reach you safely and promptly, no matter where you are located. We carefully inspect and securely package every order from our Lahore studio to guarantee it arrives in pristine condition.

1. Domestic Shipping (Within Pakistan)

Delivery Timeframe: Standard delivery within Pakistan takes 3 to 5 business days from the date your order is dispatched.
Order Processing: Orders are typically processed and handed over to our premium courier partners within 24–48 hours of order confirmation (excluding weekends and public holidays).
Shipping Updates: Once your order is dispatched, you will receive a confirmation email or SMS containing your tracking information.

2. International Shipping

We are thrilled to bring the Da Letto Home experience to our global customers.

Delivery Timeframe: International deliveries typically take 5 to 15 business days, depending on the destination country and local customs processing times.
Customs, Duties, and Taxes: Please note that international orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the buyer's responsibility and are calculated and collected by local customs authorities upon arrival. We recommend checking with your local customs office for specific information regarding these potential fees.

3. Order Tracking

Once your package has left our studio, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status. Please allow up to 24 hours for the tracking information to update in the courier's system.

4. Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. We cannot be held responsible for delayed or lost shipments caused by incorrect or incomplete address details provided by the customer.

5. Contact Us

If you have any questions regarding our shipping timeframes, need to make a change to an address before dispatch, or require assistance tracking an existing order, our customer care team is ready to help.