Privacy policy
Da Letto Home Privacy Policy
Effective Date: July 7, 2026
At Da Letto Home, accessible from dalettohome.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device and your interaction with our store to provide a seamless shopping experience.
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Device Information: We collect information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse, we collect information about the individual products or pages you view, what websites or search terms referred you to our Site, and information about how you interact with the Site.
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Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
2. How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
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Communicate with you regarding your order or inquiries.
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Screen our orders for potential risk or fraud.
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When in line with the preferences you have shared with us, provide you with information or advertising relating to our premium home textiles and new collections.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).
3. Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us use your Personal Information, as described above.
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Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
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Logistics Partners: We share your shipping address and contact number with our courier partners solely for the purpose of delivering your order.
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Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies
Our Shopify store uses cookies to power your shopping cart, remember your preferences, and provide analytical data to improve our store layout. You can choose to disable cookies through your browser options, though this may affect your ability to checkout smoothly.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below:
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Email: customercare@dalettohome.com
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Phone: +92 3394233359
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Mail/Visit: Da Letto Home Gulberg 3 Lahore Opposite Xinhua mall